kmacdonald posted on April 12, 2010 10:57
WINNEBAGO INDUSTRIES RECOGNIZES COLTON RV
WITH NATIONAL AWARD FOR EXCEPTIONAL CUSTOMER SERVICE
NORTH TONAWANDA, NY, - Colton RV of North Tonawanda, NY has earned the “20/20 Vision Award” from Winnebago Industries, Inc. for 2009. Colton RV is one of only two RV dealerships in New York State to receive this national honor.
Winnebago Industries annually honors RV dealerships with their distinguished “20/20 Vision Award” for RV dealerships that provide exceptional customer service to Winnebago Industries motor home owners traveling outside of their home area. To be eligible for this national recognition, Winnebago Industries requires an RV dealership to perform warranty repairs on at least 20 different traveling customer motor homes, or to perform 20 percent or more of the total warranty claims for customers to whom they did not sell.
“We are pleased to recognize Colton RV as a “20/20 Vision Award” recipient for 2009,” said Winnebago Industries’ Director of Parts and Service Steve Evenson.
“Colton RV truly put the RV traveler first by not only providing excellent customer service to their own customers, but also to those traveling the country in their Winnebago Industries motor home. I applaud Colton RV for providing timely service to any customer who turns to them for assistance,” Mr. Evenson said.
Mr. Jim Colton, owner of Colton RV commented, “This is a tremendous honor for Colton RV. We are the exclusive Winnebago dealership in Western New York and if a Winnebago motor home owner needs service on their motor home, we are ready, willing an able to help them, regardless of where they purchased their RV.”
Mr. Colton continued, “We added the Winnebago brand to our expanding fleet of RV brands over one year ago. Winnebago is a manufacturing leader in the RV industry, and has been for many generations.
“We are proud to receive this distinguished award and very proud of our experienced, professional service department. Colton RV's 20 full service bays are equipped to handle the biggest of jobs. Everything from small engine issues to major reconstruction projects.
Also, at our main showroom at our North Tonawanda location, we have a 3,000 square foot parts and accessories department that is staffed with trained RV parts personnel who are always ready to help. We have a full line of products always in stock for our customer’s shopping needs,” Mr. Colton concluded.
Colton RV is one of the Buffalo area’s largest volume RV dealerships, with a state-of-the-art 40,000 square foot facility, including 20 service bays and a 42,000 square foot indoor showroom at it’s company’s headquarters location on Niagara Falls Boulevard in North Tonawanda, New York. Colton RV also has a 50,000 square foot showroom inside at the Walden Galleria Mall in Cheektowaga.
Colton RV sells and services the RV industry’s leading manufacturers, including these brands: Winnebago, Fleetwood, Roadtrek, Forest River, Dutchmen, Gulf Stream, Keystone, K-Z, and Tiffin. Colton RV is proud to be the largest family-owned RV Center in Western New York. Established in 1962, Colton RV is now the #1 Holiday Rambler and Allegro dealer in the Northeast.